Refund policy

BrainBear Refund & Return Policy

At BrainBear, we stand behind our gummies 100%. If you’re not satisfied for any reason, we’ve got your back.

365-Day Money-Back Guarantee

If you’re not happy with BrainBear, email hello@brainbear.co within 365 days of your purchase and we’ll refund you in full. No questions asked.

90-Day Return Policy

You may return your last received product within 90 days of purchase, in new or used condition. Proof of purchase (receipt or order confirmation) is required.

How to Start a Return

Email us at hello@brainbear.co to request a return. If approved, we’ll send you a prepaid return label and instructions. Items sent back without approval will not be accepted.

Damages & Issues

Check your order when it arrives. If it’s damaged, defective, or the wrong item, contact us immediately at hello@brainbear.co so we can make it right.

Exchanges

The fastest way to get what you want is to return your item, and once accepted, place a new order for the one you want.

European Union Customers

If your order ships into the EU, you have a legal right to cancel or return within 14 days for any reason. Items must be returned in the same condition as received, with proof of purchase.

Refunds

We’ll notify you once your return is received and inspected. If approved, your refund will be issued to your original payment method within 10 business days. Please allow up to 15 business days for your bank or card provider to process the refund. If it’s been longer, email us at hello@brainbear.co.

Summary

Try BrainBear risk-free. 90 days to return, 365 days to get your money back.

 

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